ORDER MANAGEMENT
Automate order management across all of your systems and procedures
Optimize order routing and lower the cost to serve
Whenever possible, orders are shipped from the correct location.
Reduce delivery costs
Ship from the location that is nearest to the consumer, or from the place that has the most affordable shipping charges
Optimize sourcing and allocation
Reduce discounting by shipping from areas with poor sell-through rates or large markdowns.
Fulfill from DCs, Stores, 3PLs and DSVs
The most cost-effective place for orders to be sent to is Distribution Centers (DCs), stores, 3PLs and Drop Ship Vendors (DSVs)
Turn stock locations ‘on’ or ‘off’
It's easy to add and remove stock locations from Available to Promise's online inventory.
Update business rules faster
Change the logic of fulfillment without the use of IT.
Manage customer orders
View comprehensive order status, amend in-flight orders, and handle appeasements and returns with the Order Status Viewer.
Automate Everything
Process orders faster
Manage exceptions
If required, automatically reroute short choices and notify the client.
Transfer stock
When orders need to be aggregated at a DC or store, stock transfers are triggered automatically.
Split shipments
Configure rules that limit the number of times an order can be divided into two or more parts.
Returns
Manage the returns process, including quality inspections and reverse logistics, using rules.
Manage manual processes
Order workflow manual stages, such as fraud checks, might trigger alarms.
Manage orders across systems
Other systems, such as consumer notifications or alerts, are triggered as a result.
Extend the data model
Use custom attributes to track all your key data
Order attributes
Your eCommerce system’s reference number or if the order includes value added services may be tracked using custom order characteristics.
Location attributes
Location characteristics can be utilized in your fulfillment logic, such as bulky/fragile item capabilities or curbside availability, or they can be used to hold reference numbers from other systems.
LET’S DO THIS
Accelerate Your Order Management
Let us show you a better way to manage omnichannel orders